Highly skilled IT Infrastructure Engineer, Architect and Manager with over fifteen years of experience in system design, systems management, project management and customer service. Extensive background in enterprise computing, collaboration systems, storage platforms and workstation operating systems. Excellent customer service skills. Excellent written and verbal communication skills.  Proven record of solving complex IT issues.  Excellent leadership skills.   Seven years of experience leading a team of IT professionals including systems administrators, desktop support technicians, and application developers.   Proven record of project development and management. Proven record of IT strategic planning and policy development.  Proven record of innovation in systems design and implementation.

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