Senior Technology Manager

imagesCADH16D6This professional is an accomplished technology manager with a strong record of achievement designing, developing, and implementing enterprise-level Voice & Data infrastructure, and process improvements that increase reliability, functionality, and efficiency. Comprehensive experience across the full technology, and budget project lifecycles.  Motivational leader, which has a balanced blend of hands-on technology skills, and analytical approach, to problem solving, with a focus on strategic planning and balanced budgets.

  • Successfully managed budgets/forecasts for large technology implementations in fast-growth as well as Fortune 500 operations in industries including financial services, advertising, consulting and healthcare.
  • Managed, developed and implemented all aspects of Voice & Data systems for American Express Shearson Lehman in North America: Including IVR, VRU with seem-less integration to the 3090. As well as engineered, and implemented the first distributed fiber network in New York City
  • Managed the career development and performance for a staff of as many as 50 technology professionals and departmental budgets of $20M at American Express
  • Designed and developed business-critical, fault-tolerant infrastructures and enterprise network systems for leading companies such as American Express, Lehman Brothers, IBM, Barnes & Noble, and TIAA-CREF.
  • Negotiated aggressive telecommunication contracts throughout the world, which included service level agreements and discount pricing, guaranteeing better performance, while reducing cost by 15%.
  • Conceptualized and created strategic plans, including cost analysis for worldwide deployment of VOIP technologies, resulting in a 20% reduction in cost around the world.
  • Restructured technology manpower plan (group of 28), aligning current manpower with mission critical priorities and business needs.  Analyzed business plan, while conducting interviews with local managing directors of each office, developing an understanding of how we as technologist, can help each office compete in the advertising space.
  • Managed, installed and planed all aspects of entire datacenter from ground up at 1025 Old country road (Long Island Disaster Recovery Center)

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